WhatsApp Chatbot & Business API for UAE Businesses
Turn WhatsApp into your busiest salesperson — an AI chatbot that answers, qualifies and books customers 24/7, in English and Arabic.
WhatsApp is how the UAE messages. ECOMCS builds AI-powered WhatsApp chatbots on the official WhatsApp Business API that capture leads, answer FAQs, send catalogues, take bookings and hand off to your team — automatically, around the clock. We work remotely with businesses across Dubai, Abu Dhabi, Sharjah and the wider UAE, and hand over full ownership of everything we build.
What your WhatsApp chatbot can do
24/7 AI Replies
Answers product, pricing and service questions instantly, in English and Arabic.
Lead Capture & Qualification
Collects details and qualifies enquiries before they reach your sales team.
Bookings & Orders
Takes appointments, reservations and orders right inside the chat.
Catalogue & Payments
Shares product catalogues and payment links so customers buy without leaving WhatsApp.
Broadcasts & Follow-ups
Sends offers, reminders and re-engagement messages within WhatsApp policy.
Human Handoff + CRM
Routes complex chats to a real agent and logs every lead to your CRM.
Why UAE businesses choose our WhatsApp chatbots
- Official WhatsApp Business API (green tick eligible) — not a grey-market workaround
- Bilingual English + Arabic conversation flows
- Connects to your CRM, bookings, catalogue and payment links
- Fast build — live in days, not months
- Full ownership of the bot, flows and data handed to you
- Ongoing support and optimisation available
Tools & platforms we use
Questions UAE businesses ask
How much does a WhatsApp chatbot cost in the UAE?
It depends on scope — a focused FAQ-and-lead bot is far cheaper than a full sales-and-booking assistant. Message us with what you need and we will send a clear, no-obligation plan and quote.
Does it work in Arabic?
Yes. We build bilingual flows so your chatbot replies naturally in both English and Arabic.
Do you use the official WhatsApp Business API?
Yes — we build on the official Meta WhatsApp Business API, which is compliant and eligible for the verified green tick, not unofficial automation that risks a ban.
Can it connect to my CRM and bookings?
Yes. The chatbot can capture leads to your CRM, create bookings, share catalogues and send payment links.
How fast can it go live?
Most WhatsApp chatbots go live within days once we have your content and WhatsApp Business account access.